Join Our Excellent Team
Social Media Manager
Job Duties and Responsibilities:
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Develop and implement social media strategies to increase brand awareness, engagement, and followers.
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Create, curate, and schedule engaging content (graphics, videos, posts) aligned with the brand's voice for maximum reach.
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Monitor social media channels, respond promptly to interactions, and manage online reputation.
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Identify and connect with potential clients via direct messaging, crafting personalized messages to nurture relationships.
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Follow up with leads, providing additional information and addressing inquiries.
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Maintain CRM records of interactions and follow-up actions.
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Collaborate with teams to gather content ideas, testimonials, and user-generated content.
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Participate in social media conversations and identify opportunities for partnerships and influencer engagement to enhance visibility.
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Track and analyze campaign performance metrics, generating regular reports with insights and recommendations.
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Ensure consistent branding and messaging across all channels.
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Assist with administrative tasks and client system setups as needed.
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Adhere to communication procedures, guidelines, and policies.
Requirements:
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Must have at least 1-2 years of experience as a Social Media Manager or relevant role, handling US-based clients.
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Proficient in creating content (photos, videos, reels, captions) and managing various social media platforms.
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Basic graphic design skills; familiar with Canva, CapCut, InShot, and other editing tools.
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Skilled in direct messaging strategies and lead-generation techniques.
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Experienced in targeting specific audiences and campaign creation.
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Detail-oriented, trustworthy with sensitive information, and experienced in research.
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Excellent written communication skills for crafting compelling messages.
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Strong interpersonal skills for building relationships with followers, clients, and collaborators.
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Excellent time management and organizational skills.
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Independent, able to work under pressure, proactive, flexible, and results-oriented.
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Strong leadership skills, critical thinking, and innovative problem-solving.
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Preferred gender: Female.
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Technical Skills:
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Computer savvy, knowledge of GoHighLevel (GHL) is a plus.
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Familiar with communication and project management tools like email, CRM systems, and document management platforms.